Uranium backup Service Failed

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Uranium backup Service Failed

Postby DIGITECH31 » Thu Oct 06, 2016 3:29 pm

Configuration:
Vmware machine -> Uranim Backup Last release in a windows 10 vm -> Share folder SMB Nas QNAP

Everything went well for many month but from the 24/09/2016, my trouble is:

If I run manually The backup Job It works Fine and no problem.

If the task is run by the uranium windows 10 service : the backup fails :

Here is the message :
Server: 192.31.1.23 (VMware ESXi 5.1.0 build-2323236)
Machine virtuelle: SRVRSO (vmx-09)
Destination: R:\Uranium\SRVRSO\20161006-161336
ERREUR: Erreur lors de la création du répertoire de destination de la sauvegarde (Impossible de trouver une partie du chemin d'accès 'R:\Uranium\SRVRSO\20161006-161336'.)

I tried many manipulation:
Restart windows 10
Restart Qnap
Service Running with Uranium User ( Uranium user defined in Qnap)
Service Running with admin
Share folder connected with disk R:

Nothing worked
Why OK during many days, I d'ont touch anything, only windows 10 updated.

Thanks for your help.
Didier.

User avatar
Posts: 144
Joined: Wed May 04, 2016 9:30 am

Re: Uranium backup Service Failed

Postby cinzia.mancini » Fri Oct 07, 2016 10:36 am

Good morning sir, can you contact us by this link please?
http://www.uranium-backup.com/technical-support/

Thank you
Cinzia Mancini
Nanosystems S.r.l.
Assistenza e Sviluppo software

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